Effective Date: [03/09/2023]

1. Acceptance of Terms

By using the strength and conditioning coaching services provided by RENIA KORVIN COACHING ("we," "us," or "our"), you agree to comply with and be bound by these Terms of Service. If you do not agree with these terms, please do not use our services.

2. Services

2.1. Coaching Services: We provide personalised strength and conditioning coaching services to assist you in achieving your fitness and performance goals. Our services are tailored to your individual needs and may include workout plans, nutritional guidance, and other related coaching.

2.2. Coaching Sessions: The frequency and duration of coaching sessions will be determined based on the coaching package you select. Sessions can be conducted in person, via video conference, or as otherwise agreed upon.

3. Client Responsibilities

3.1. Health Information: You are responsible for providing accurate and up-to-date information about your health, medical history, and fitness goals to ensure safe and effective coaching.

3.2. Participation: You agree to actively participate in coaching sessions, follow recommended workout plans, and adhere to nutritional guidance provided by us.

4. Payment and Fees

4.1. Payment: Payment for coaching services is due in accordance with the terms of your selected coaching package. We accept payment through the methods specified on our website or as otherwise agreed upon.

4.2. Refunds: We may have a refund policy in place, which will be outlined in your coaching agreement. Please review this policy carefully before making a payment.

5. Privacy

We respect your privacy and will handle your personal information in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as described in the Privacy Policy.

6. Cancellation and Rescheduling

6.1. Cancellations: If you need to cancel or reschedule a coaching session, please provide notice at least 6 hours in advance. Failure to provide timely notice may result in session forfeiture or additional fees. If you need to cancel or reschedule a coaching session due to injury or illness, please provide notice as soon as possible. We understand that injuries or illnesses can occur unexpectedly, and we want to ensure your safety and well-being.

a. Medical Documentation: In cases where your cancellation is due to a medical condition or illness that prevents you from participating in a session, we may request a medical certificate or doctor's note to verify the reason for the cancellation. This is a standard procedure to ensure the integrity of the cancellation policy.

b. Session Rescheduling: If you cancel a session due to injury or illness and provide timely notice, we will make reasonable efforts to reschedule the session at a later date, at a time that is convenient for both parties, without any additional fees.

6.2. Injury or Illness During a Session:

a. Client's Injury or Illness During a Session: If you become injured or ill during a coaching session, please inform your coach immediately. Your safety is our priority, and we will take appropriate action, which may include ending the session early or modifying the session plan as needed to ensure your well-being.

b. Rescheduling Due to Injury: If an injury or illness prevents you from continuing your coaching sessions for an extended period, please contact us to discuss options for placing your coaching program on hold until you are able to resume safely.

We understand that injuries and illnesses can disrupt your training schedule, and our goal is to work with you to ensure your health and safety while still helping you achieve your fitness goals. We will consider each case individually to find the most suitable solution for both parties.

Please feel free to reach out to us with any concerns or questions related to cancellations due to injury or illness. Your well-being is of utmost importance to us, and we are here to support you throughout your fitness journey.

6.3. Coach Cancellations: In the event that your coach must cancel or reschedule a session, we will make reasonable efforts to provide advance notice and reschedule the session at a convenient time for both parties.

a. Coach's Illness: In the event that your coach is unable to conduct a session due to illness or unforeseen circumstances, we will make every effort to provide you with advance notice and reschedule the session at a time that works for both you and the coach.

b. Alternative Coaching: If your assigned coach is unavailable for an extended period due to illness or other reasons, we may provide you with an alternative coach or coaching method to ensure continuity in your coaching program.

7. Code of Conduct

You agree to conduct yourself in a respectful and professional manner during coaching sessions. We reserve the right to terminate our services if your behavior is disruptive, offensive, or violates any applicable laws or regulations.

8. Disclaimer of Liability

We are not responsible for any injuries, illnesses, or damages that may result from your participation in coaching sessions or following our guidance. Please consult with a healthcare provider before starting any new fitness program.

9. Termination

We reserve the right to terminate our coaching services at any time for any reason. In such cases, you will be refunded any unused portion of fees you have paid.

10. Changes to Terms

We may update these Terms of Service from time to time. Any changes will be posted on our website with the revised effective date. Your continued use of our services after such changes constitutes your acceptance of the new terms.

11. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:

RENIA KORVIN COACHING

E: reniakorvincoaching@gmail.com

M +61 429 599 923

Thank you for choosing RENIA KORVIN COACHING. We look forward to assisting you in achieving your fitness and performance goals.